Very nice and Helpful

I need review my driver license

The facility opens at 7:30am. Someone forgot to remove the closed sign and I sat waiting in the car.
Otherwise, the service was excellent.

Carrboro DMV - I went on-line five weeks prior to schedule an appointment. My appointment to obtain a ReadID was scheduled for 09/04 @11:00 am. I was in/out of my appointment in approximately 15 minutes. CECE was the employee who helped me through the process. CECE was amazing! She was professional, knowledgeable, helpful, and friendly! If you go on-line to schedule an appointment and CARRBORO is available...schedule your appointment there and hopefully you will be fortunate enough to be called to "station #3" to work with CECE! (I currently live in Raleigh, NC.)

My Morning at Delaware DMV Inspection: Monday: 9-8-25.
My name is Joann M. Bates. I am an older, white female. This morning, I was in the lane for vehicle inspection: second lane from my left being used at this time. I pulled up as next in line, and a thin, boisterous, very loud, black man yelled to stop! I am not sure of his name. So, I pressed quickly down on my brakes and came to a quick stop. He made me repeat this action four times. When I asked him why at the second interval, he yelled at me to start over again. I asked him why? He did not answer. Again, I said: Did I not pass inspection, He said: “NO”.
He stated, “I have to do this again”. So, I repeated this scenario AGAIN! And AGAIN! All the while my questions being ignored. The last time I asked him again if I passed inspection, he totally ignored me, and yelled loudly for me to move to the next station. But! I was not moving, until he answered my question; especially after being harassed and yelled at throughout this whole experience. At this time a white woman, at the loudness of his statements, came out of her booth, ahead and to the right of me, and kindly, and calmly asked: “what is the problem?”. I told her briefly what happened, then I proceeded to ask her if my brakes passed inspection, she said politely: “Yes, they did”. At that time, I proceeded to the next phase of completion for inspection and Passed, where I was treated with respect, by an older white gentleman in a calm professional manner. Nothing wrong with my BRAKES.
As an educated Professional in Human Relations; I am appalled at the Behavior and Disrespect displayed by this Disgruntled Employee of the State of Delaware! Most Terrible Customer Service, I ever Experienced in My Life….

Respectfully,
Joann M. B

My husband and I visited the location on September 11th, and our experience was outstanding. We had an extremely short wait time, and the staff members were professional and well-organized. We had the pleasure of working with Lisa, who was delightful and made our process easy. Thank you, Lisa, for the excellent work you do!

After my first visit to the LaGrange Branch, I no longer dread trips to the BMV. Super great staff, especially a call out to the assistant BM, Amy. Awesome. Patience. Knowledge, Thank you Amy for you and your team.

Got wonderful girl. Managed to help me and several others at the same time

Visited on 9/10/2025. 7:30am appointment to renew DL and apply for Real Id. Out of office by 7:20am! Thank you to the wonderful employee who checked everyone in and assisted me. 5 stars

I was talking to a man about making an appointment and he was giving me info. Than some woman that worked at the desk on the other side of the room yelled and said “YOU NEED AN APPOINTMENT “ I do not like to have someone but into my conversation with a worker. Wow does she think she is. No one was talking to her. And she was on the other side of the room. HOW RUDE. For that you will be getting a 1 on rating. I’m not her kid husband. And the young man was doing a fine job. Basically she was a karen