New Mexico
The New Mexico Motor Vehicle Division (MVD) oversees the functions of:
- New Mexico Driver's licenses
- New Mexico ID Cards
- New Mexico Permits
- New Mexico License Plates
- New Mexico Titles
- New Mexico Vehicle Registrations
- New Mexico Voter Registration
Recent MVD Reviews
Go to any other MVD Office than this one, not only do the employees not know the actual requirements for the work they are doing, but they also have a rude and lazy attitude and frankly don't seem to care about you or your needs, even when you bring in all the required documents, they come up with some insane reason to not complete the task at hand causing you to have to come back time and time again, they seem to be lacking in both customer service, but more importantly in actual knowledge of the work they need to perform according to their own State requirements/documentation they give you, not to mention the information supplied on the official MVD website. We wasted hours with the BS spewed by one employee and the supervisor who just wanted to make stuff up to back her ignorant employee. They need to be shut down or seriously retrained.
Blaming office have their phone off the hook. When you get a fast business sound, its off the hook. This is unneccesary!
Very helpful
Three of us stood out in the cold while they waited inside for an extra two minutes before opening. Then the three ladies set behind the glass and drank coffee and laughed for another ten minutes. The lady on the far right with the four inch fake fingernails, and the one inch fake eyelashes, and the four pounds of make-up, never did intend to help anyone. She spent 14 minutes putting lotion on her hands, checking out her fingernails, and texting on her phone. This place has always had a very bad attitude and very bad customer service.
Have had the pleasure of working with David several times and he is great, but unfortunately today we were stuck with the woman who works at the first counter, who was rude, hateful, acted like we were an imposition on her time, and definitely has no business working with the public. She told me to change a form that had already been notarized, and when I did exactly what she told me to do, she then threatened to send us away without finishing the transaction because I had changed the form! She actually threatened me for doing exactly what SHE told me to do! She also tried to overcharge us by almost $100 for a title and new plates, and if the gentleman with me hadn't gone over her figures before he paid, she would have gotten away with it. They need to get rid of her.
Related Articles
The MVD Plans to Stick with Its Appointment System
Given that the appointment system has reduced wait times, the New Mexico Motor Vehicle Field Division has announced that it will continue to use it. Departmental online services established at the outset of the COVID-19 epidemic will also be maintained. Since implementing its appointment-only...