New Mexico

POOR CUSTOMER SERVICE. The following is what DMVs FAIL TO TELL YOU ON THE WEBSITE on name changes due to disassociation, failed relationships , a subpar divorce decree:

If you were married now divorced & changed your name inbetween YOU ARE NOT TOLD WHAT TO BRING EXACTLY UNLESS YOU ASKED EITHER A FRIEND who already 'knew' because DMV failed to tell them too OR you're already at your appointment, window. DMV for the REAL ID needs to UPDATE their complete document list* REQUIREMENTS for special circumstances/individuals. God help you if you were born in another country. They want to see everything but a stool sample lol.

update* should be:
Born abroad: birth certificate (good luck getting a certified duplicate if you don't have the original), The original certificate of (US) citizenship.
divorced: marriage & divorce certificates
name changes: bring the Final Order signed by the Judge.
Be forewarned , ALL CERTIFIED COPIES MUST HAVE RAISED SEALS, BE EMBOSSED. DMV jokers absolutely reject the courts ink stamps.

Hope this helps future customers who have to go through a Lac Cruces DMV.

It's impossible to get a appointment!!

I love making an appointment in advance of my visit. I walked in the door and was immediately checked in. I sat down for just a minute or two and was called to a window. The whole process of renewing my license took less than ten minutes and I was done.

Easy in Easy out

We were registering a vehicle from out of state and were told on our second visit to bring a signed bill of sale. When asked how we could do that if the owner was in another state the young woman told us we could email it back and forth until it was signed and then bring it in. I asked specifically what else do we need to do in order to finish this, she stated the instructions to bring the signed form back. So, we get it done and come back in. A second person tells us we needed to bring the sidebyside in for a VIN inspection. I questioned that because that was not the instructions we were given by the other employee sitting next to him. When the old woman that works there questioned the younger woman about it, the younger woman lied and said, I told them to bring it in. She did not. Had she done so, we would have trailered it in for them to inspect. She had a chance to at least be honest about what could have been a simple oversight and chose not to. I expressed my disappointment to my wife by saying, this is effing great. Had I known, I would have not effing driven all the way back without it. The old woman raised her voice to me told me not to cuss. I told her I was upset at the situation and not her. She said, I don't care, get out. So I canceled the other two transactions I had with them and we left.