Texas DMV/DPS Locations & Reviews
The Texas Department of Safety (DOS) oversees the functions of:
- Texas Driver's licenses
- Texas ID Cards
- Texas License Plates
The Texas Department of Motor Vehicles (DMV), oversees the functions of:
- Texas Permits
- Texas Titles
- Texas Vehicle Registrations
Recent DPS Reviews
I’m extremely upset at not being able to talk to a real person! Your “Sherry” is ridiculous! No prompts for what I needed and when I tried a prompt, she’d say she didn’t get it. Put real people back on the phones so we can get real service!
I am so out done by these people at this DPS office. It is amazing that there is no one there and you walk in just to get a simple drivers license replace because of loss and they tell you that you have to make an appointment. Whatever happened to customer service. So you get to sit and wait for folks to come in on an appointment which may or may not happen but then when you get a few people to walk in for just simple things they tell you have to make an appointment and they are not busy at all.I truly hope that they’ll never be a cut back in their positions. too bad you can only give them one star. For this to be small town America they sure are acting like Metro America.
Impossible to get an appointment! Two hours on the phone no luck. Can’t get response by email. It will not accept. Rick Pinner
Impossible to get an appointment! Two hours on the phone no luck. Can’t get response by email. It will not accept. Rick Pinner
This is ridicules I’ve been trying to make an appointment & I can’t find where to go to get an appointment I keep getting sent to all these different websites & I don’t see where to make my appointment. Y'all need to do better instead of just wanting everything done online or by mail.
Related Articles
Texas DPS: Appointments Only for Driver's Licenses and IDs
To provide the best possible service to Texas residents, the Department of Public Safety (DPS) has announced that it will now offer all in-office driver's licenses and identification card services by appointment. This change will be effective starting August 15th. DPS says this move will help ensure...
Texas DPS Carrollton Mega Center Moves to Appointment Only
In Austin, Texas, the administration only offered a driver's license and identification card by appointment from May 2020. This resulted in customers without appointments forming abnormally long queues to secure the limited same-day appointment slots. However, since it was prudent to think about the...

