Texas DMV/DPS Locations & Reviews
The Texas Department of Safety (DOS) oversees the functions of:
- Texas Driver's licenses
- Texas ID Cards
- Texas License Plates
The Texas Department of Motor Vehicles (DMV), oversees the functions of:
- Texas Permits
- Texas Titles
- Texas Vehicle Registrations
Recent DPS Reviews
Horrible AI assistant in the phone.
Why can't we speak to a live agent this virtual assistant stuff is useless!!!!!!!!
Very nice and Helpful
My husband and I visited the location on September 11th, and our experience was outstanding. We had an extremely short wait time, and the staff members were professional and well-organized. We had the pleasure of working with Lisa, who was delightful and made our process easy. Thank you, Lisa, for the excellent work you do!
Daughter & I went today & we were missing 1 certificate that we didn't know we needed.
When I asked for any documentation for her school; they denied my request for even a business card.
The staff told me "we dont do that" -- well we needed it for her school to have an excused absence.
They continued to deny us even a card until the supervisor showed up & gave us the paperwork we needed.
Also, when my daughter sat down, the lady looked at me and said "why you here?" and I answered she then looked at my daughter and said, "you going to let her speak for you?" Completely unprofessional employees & very rude.
When I asked for any documentation for her school; they denied my request for even a business card.
The staff told me "we dont do that" -- well we needed it for her school to have an excused absence.
They continued to deny us even a card until the supervisor showed up & gave us the paperwork we needed.
Also, when my daughter sat down, the lady looked at me and said "why you here?" and I answered she then looked at my daughter and said, "you going to let her speak for you?" Completely unprofessional employees & very rude.
Related Articles
Texas DPS: Appointments Only for Driver's Licenses and IDs
To provide the best possible service to Texas residents, the Department of Public Safety (DPS) has announced that it will now offer all in-office driver's licenses and identification card services by appointment. This change will be effective starting August 15th. DPS says this move will help ensure...
Texas DPS Carrollton Mega Center Moves to Appointment Only
In Austin, Texas, the administration only offered a driver's license and identification card by appointment from May 2020. This resulted in customers without appointments forming abnormally long queues to secure the limited same-day appointment slots. However, since it was prudent to think about the...