Texas DMV/DPS Locations & Reviews
The Texas Department of Safety (DOS) oversees the functions of:
- Texas Driver's licenses
- Texas ID Cards
- Texas License Plates
The Texas Department of Motor Vehicles (DMV), oversees the functions of:
- Texas Permits
- Texas Titles
- Texas Vehicle Registrations
Recent DPS Reviews
Daughter & I went today & we were missing 1 certificate that we didn't know we needed.
When I asked for any documentation for her school; they denied my request for even a business card.
The staff told me "we dont do that" -- well we needed it for her school to have an excused absence.
They continued to deny us even a card until the supervisor showed up & gave us the paperwork we needed.
Also, when my daughter sat down, the lady looked at me and said "why you here?" and I answered she then looked at my daughter and said, "you going to let her speak for you?" Completely unprofessional employees & very rude.
When I asked for any documentation for her school; they denied my request for even a business card.
The staff told me "we dont do that" -- well we needed it for her school to have an excused absence.
They continued to deny us even a card until the supervisor showed up & gave us the paperwork we needed.
Also, when my daughter sat down, the lady looked at me and said "why you here?" and I answered she then looked at my daughter and said, "you going to let her speak for you?" Completely unprofessional employees & very rude.
Daughter & I went today & we were missing 1 certificate that we didn't know we needed.
When I asked for any documentation for her school; they denied my request for even a business card.
The staff told me "we dont do that" -- well we needed it for her school to have an excused absence.
They continued to deny us even a card until the supervisor showed up & gave us the paperwork we needed.
Also, when my daughter sat down, the lady looked at me and said "why you here?" and I answered she then looked at my daughter and said, "you going to let her speak for you?" Completely unprofessional employees & very rude.
When I asked for any documentation for her school; they denied my request for even a business card.
The staff told me "we dont do that" -- well we needed it for her school to have an excused absence.
They continued to deny us even a card until the supervisor showed up & gave us the paperwork we needed.
Also, when my daughter sat down, the lady looked at me and said "why you here?" and I answered she then looked at my daughter and said, "you going to let her speak for you?" Completely unprofessional employees & very rude.
The whole process was fantastic, everyone I dealt with was pleasant
business like and efficient. My appointment was for 1PM and I walked out the door at 1250 with my new license. This DPS office has it all together. Thanks
business like and efficient. My appointment was for 1PM and I walked out the door at 1250 with my new license. This DPS office has it all together. Thanks
It might be a little unusual to write a review for the DMV without using expletives and a plethora of negativity, but I have to commend the staff at the TDPS licensing office in McKinney. The individual who greeted me at the door was pleasant and helpful, even after I put on my "don't mess with me" face. She, in spite of her young age, was understanding and polite. Then, when it was my turn at the window, I was again armed for bear. To my pleasant surprise, Diane was the nicest, friendliest, most patient state employee I have ever dealt with. She was efficient and professional, and completed my request without any of the attitude I was expecting to encounter. My experience was excellent. Of course, the appointment process and procedures that are now in place certainly had a hand in my positive experience, but the staff, especially Diane, should be commended.
I purchased my car tag and DL Renewal on line on March 17th. Paid for each. I got NO TAG, had to drive downtown and pay for a replacement? Got a new DL with the same expiration date, June 20th. Tried to call, email, etc I found out I was not eligible to get a DL Renewal on line? Called to make an appt. today. No appts till next Tuesday? Woman informed me my DL was expired! YES, since you didn't process the Renewal on line March 17th!!!! Somehow, their inefficiency is my fault. I have had a DL work permit since I was 11. What a Cluster! Our STATE government at its BEST.
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