The Illinois Secretary of State oversees the functions of
- Illinois Driver's licenses
- Illinois Driver's license Renewals
- Illinois ID Cards
- Illinois License Plates
- Illinois Permits
- Illinois Titles
- Illinois Vehicle Registrations
Recent SOS Reviews
LOMBARD DMV HAS THE RUDEST, UNKIND, AND AROGANT PEOPLE WORKING AT THE ENTRANCE I HAVE EVER EXPERIENCED IN MY 55 YEARS OF GOING THERE. I AM 71 YEARS OLD AND WHEN I TRIED TO ENTER FROM THE 15° WEATHER I WAS PUSHED BACK OUTSIDE AND TOLD I NEEDED AN APPOINTMENT. WHEN I ASKED FOR HELP THEY WERE RUDE AND THEY SAID "NO, GO ONLINE FOR HELP". MY WIFE AND I HAD THE DOOR SLAMMED IN OUT FACE. IN CONTRAST WE DROVE TO NAPERVILLE WHICH WAS THE COMPLETE OPPOSITE. THE EMPLOYEES WERE KIND, CONSIDERATE, AND VERY HELPFUL. THEY LET US ENTER THE FACILITY WITH NO VERBAL OR PHYSICAL ASSUALT THAT WE EXPERIENCED IN LOMBARD. THANK YOU NAPERVILLE, I HAVE MY FAITH RESTORED FROM THE RUDENESS WE HAD IN LOMBARD(THEY SHOULD BE ASHAMED OF THE WAY THEY TREATED US.
This place truly SUCKS! Go to Chadwick or Dixon if you wanted to be treated decently!
I learned that now seniors need to make an appointment,. I called and was given erroneous information. I travelled 35 minutes to the locstion.
The people working there were unnecessarily rude to individuals coming in for services. Making loud, disrespectful comments to patrons is ridiculous and unacceptable. I would suggest sending in a secret shopper to see how the general public is treated.
Went to the Rantoul DMV 10/19/23 to take CDL Driving Skills test. I hadn't tested for a CDL license in quite some time so I studied pretty hard in advance. My Examiner (Shawn) was thorough and very professional but still managed to put me at ease. She was very clear in her instructions and patiently answered my questions. I am pleased to say I passed the exam and at the same time had a good experience.
Skip-the-Line Program Expansion: New Senior Centers and Increased Appointment Slots Announced by Secretary Giannoulias
Secretary of State Alexi Giannoulias unveiled a series of enhancements to the recently launched Skip-the-Line program to alleviate long wait times at Illinois Driver and Motor Vehicle facilities (DMVs). The new measures, many of which are designed to cater to senior citizens, include establishing...
The Driver Services Center in Bloomington Requires Appointments for Specific Procedures
The facility has had exceptionally long queues, with some customers waiting for an hour. Appointments are required for drivers who must take a road test behind the wheel, and obtain a REAL ID, a conventional driver's license, or an identification card. Below is more information on how the services...
Illinois DMV Appointments: How to Schedule, What Else to Know
Illinois DMV Appointments are available online and can be made up to two months in advance. The earliest available appointment is generally two weeks out. You will need to provide your name, address, date of birth, driver's license number, and the last four digits of your Social Security number. You...