Illinois
The Illinois Secretary of State oversees the functions of
- Illinois Driver's licenses
- Illinois Driver's license Renewals
- Illinois ID Cards
- Illinois License Plates
- Illinois Permits
- Illinois Titles
- Illinois Vehicle Registrations
Recent SOS Reviews
My wife and I visited the DMV office in Galesburg to get our state ID's. This was the nicest, friendliest DMV we have ever been too. The staff was excellent and made the process almost enjoyable! Thank you for a great experience.
I went to the Dixon facility on Good Friday to get my license sticker. Under normal circumstances the place is packed, but because of the holiday, it was 2 customers and the staff. The woman who assisted me was kind and courteous. My business was complete, but I felt the need to tell them that I appreciated them all. I told them that 30 years previously, the office was full of really rude and nasty people. It was very stressful to have to walk in the door! For the past 10 years or so, they have been wonderful! I believe that kindness and efficiency should be acknowledged, so thank you Dixon DMV!
Never a good experience there, people are always rude.
The person at the door was friendly & efficient. He smiled & courteously guided each individual. I give him a "5".
After him, however, it seemed most all persons behind the counters operated on automatic. Their tasks were completed, however I was simply "next" in a long, tedious day of "next." I give them a "3."
As for processing time, it was the fastest I have ever experienced. I give that a "5."
After him, however, it seemed most all persons behind the counters operated on automatic. Their tasks were completed, however I was simply "next" in a long, tedious day of "next." I give them a "3."
As for processing time, it was the fastest I have ever experienced. I give that a "5."
I tried unsuccessfully to arrange an appointment to get my driver's license updated to a Real ID so I wouldn't have to carry a passport for domestic air travel. Upon arrival I was greeted by a screener who was able to arrange a meeting with a screener and have my photo taken for a new driver's license. After a very short wait I was directed to a DMV rep, Danielle, who was so attentive and processed my new license request without any difficulty. She asked me if I was a veteran (I am) and if I had my DD214 with me (I did), so she was able to not only get a Real ID designation on my new license, but also an inscription that I'm a veteran. Danielle was so helpful, kind, and professional that this entire experience was completed without any problems. MY thanks to all of the DMV personnel who helped me, and especially Danielle who went out of her way top make sure everything went well. This location will always be my choice for future needs. Thanks again. John Sullivan, Arlington Heights, IL
Related Articles
Skip-the-Line Program Expansion: New Senior Centers and Increased Appointment Slots Announced by Secretary Giannoulias
Secretary of State Alexi Giannoulias unveiled a series of enhancements to the recently launched Skip-the-Line program to alleviate long wait times at Illinois Driver and Motor Vehicle facilities (DMVs). The new measures, many of which are designed to cater to senior citizens, include establishing...
The Driver Services Center in Bloomington Requires Appointments for Specific Procedures
The facility has had exceptionally long queues, with some customers waiting for an hour. Appointments are required for drivers who must take a road test behind the wheel, and obtain a REAL ID, a conventional driver's license, or an identification card. Below is more information on how the services...
Illinois DMV Appointments: How to Schedule, What Else to Know
Illinois DMV Appointments are available online and can be made up to two months in advance. The earliest available appointment is generally two weeks out. You will need to provide your name, address, date of birth, driver's license number, and the last four digits of your Social Security number. You...