North Carolina
The North Carolina Division of Motor Vehicles (DMV) oversees the functions of:
- North Carolina Driver's licenses
- North Carolina ID Cards
- North Carolina Permits
- North Carolina License Plates
- North Carolina Titles
- North Carolina Vehicle Registrations
Learn How to Make an appointment with the North Carolina DMV.
Recent DMV Reviews
I had a great experience and so thankful I went to this location. The office ladies went above and beyond. Kudos to each of them!
Terrible! I was there last Sept 2024 for renewal and they didn't give me "Real ID" and also asked 3 times about my voter registration and whether I wanted to change it (from Republican!). I was #4 in line and they told everyone from #5 after to come back after 12 since they didn't have enough people working on that day. You can't make a reservation at any NC DMVs now that I have to go back for "Real ID" -- what the hell is going on???
The clerk here has her own interpretation of how things work. The state office should send someone here to train her better. Don’t waste your time going here, it was an awful experience. I was not listened to, I was spoken down to, and I did not get a resolution.
The attention is very bad and they are very racist
We tried to get my son's ID renewed for weeks. There have been no appointments available. Arrowood location feels like a scene from THE HUNGER GAMES! I'm positive there are people, (especially disabled) that have had their license or ID card expire due to unavailability of the DMV. I was told to get there as early as possible for when walk-ins are allowed at 12 noon. We were treated like a herd of animals and we were unaware and uniformed that we would actually just get to scan a QR code at noon which would put more than 100 people ahead of us. The person giving instruction was condescending and unbelievable rude. It's not that renew your ID or license is difficult, for some I'm sure it becomes an impossible monumental chore. I personally know people that HAVE JOBS AND MUST HAVE AN APPOINTMENT BUT HAVE BEEN UNABLE TO OPTAIN ONE UNTIL AFTER THEIR EXPIRATION DATE. I wonder how many have been ticketed for this and have had to pay additional fines and court fees? The state of the DMV is unacceptable at its present state. It's not just Arrowood. I know someone that moved here from NY and it took him three days at the Huntersville location before this EXECUTIVE could get back to running a company. At least he was able to. You have disabled people who are not able to get rides day after day to NOT GET their ID renewed. SHAME ON YOU!!!!
Related Articles
NC DMV changes walk-in & appointment schedule as of May 1
N.C. Division of Motor Vehicles (DMV) is changing its appointment scheduling, office hours, and technology to increase walk-in availability at its 115 driver license offices across the state. Starting May 1, appointments for DMV services can only be booked in the mornings through the 11 a.m. hour...
Walk-Ins are still Accepted at a Charlotte DMV.
Walk-ins are welcome at all Charlotte DMV locations, but customers are encouraged to schedule an appointment ahead of time. Scheduled appointments have priority over walk-ins. Wait lines can be long, and walk-ins can be turned away if the DMV has too many scheduled appointments. Long waits at the...