Ohio
Recent BMV Reviews
9-2-25/ their system went down. When it came up it totally changed the number rotation. Numbers were skipped and repeated. Floor manager was nasty. Window 3 was nasty and truly did not know what to do. The insult to the customers was that they tried to hide what happened. One lady had been there since 9am. Alum creek location.
I am sitting at the alum creek location doing this review. Sat down 2hrs ago. Received a number d590. System went down 30min after we sat down. When It came back up the wait time changed from 1.30 to 2.25. There is no time or reason the system operates . After two hours I asked the woman at window 3 (1:10pm) she and the floor manager that had the floor were nasty and defensive regarding an explanation to my issue. Nor did they have an explanation to how their system works. I truly thought this location would operate better than the others, but it’s worse. Their number system is sh** and the only staff member that was curious was the woman that checked us in.
Five stars! Jennifer was awesome with a great attitude! I had no wait and was in and out in less than 5 minutes! Great overall experience!
Jennifer was so nice! I appreciate the kindness! I was out in less than five minutes at about 20 after 8 today! Great job!! I love how easy it is now!
Excellent experience: no wait, clear instructions, and a super-friendly staff
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