Tennessee

Plan on making an appointment or being here for 4+ hours.
Now serving display is not on they're yelling numbers from the back which is incredibly hard to hear. Not enough staff and not enough steating/parking.

This is probably the most unfriendly DMV I have ever encountered. The Sheriff's Officer at the front was so friendly and helpful. However, when I was called to Station 8 on Wednesday, April 30, that was a different story. The associate was border line rude and made for a most unpleasant encounter. Perhaps, the DMV needs to give a card to the applicants that will help them evaluate the associate and improve the overall concept of friendliness. After all, Tennesseans pride themselves on being Southern friendly. A further trip to Tags and Titles was a totally different experience. The associate was so friendly and helpful. I was so dry and asked if there was a fountain and she said no but went in the back and brought me a cup of water. A wonderful experience.

This was the most unorganized situation I have ever been in. For the number of people, and the lack of attendants at the desks was ridiculous. Being a handicapped person, I sat quiety for over 4.5 hours with my husband. The people with appointments were sitting with us and they weren't called. Driver testers were picked & their numbers were constant, whereas, those of us for Real ID sat with only one every 20 or 30 minutes most of the time? WHY not be a little more fair ? I was discharged, being told I needed a marriage certificate, (married for 58 years) when I did take in 7 documents that proved who I was. Were you all not concerned when I got my license after moving here, as I didn't show any id other than my former license from another state? The female that was very snarky & rude literally threw my paper work back at me when she denied me, is this the norm? This place could run like a clock, but it's obvious that it does need more people that have some decency towards those of us that sat waiting. They are getting paid no matter how they act, but it is sad that some of them still need some manner lessons. Most of those that were working there were very efficient and nice.

Just got back from the DMV and was very pleased with the service there especially considering how many people they serve every day. They are all pretty amazing folks who work there. I did go about an hour early to get a parking space and to get in as early as possible. I strongly suggest that! it’s worth it for the amount of time it saved me once I got into the DMV. I was very pleased with the service there, and with the efficiency of the people who work there. Excellent service!

I sat for 3.5 hrs. 4/25. My # was A184 the numbers got down to A164 the next number were being called out of sequence.
I asked what's going on and how much longer? Your worker don't deserve the job nor are they friendly. I saw 5-6 workers but only 1 clerk worked at a tim. I left. I'm coming back with the chickens Monday/ Monday. I better get my license