Non have phone numbers to call.

The "Same day" Real ID claim is a fraud. Waited 3.5 hours to get a same day Real ID and was issued an interim ID - for reasons no one could explain. They said they'd mail the real one in 15 days. OK, but why did you make me wait 3.5 hours for an interim ID when I needed a SAME DAY ID????

Very friendly and helpful.

Horrible service, desorganized,the place overcrowd

Hollie was a Great help with a sense of humor, that made my trip to the DMV , a successful , productive, pleasant, visit. She was professional , and helpful throughout . She had questions and answers for me , with explanations why ? I wish people in the world today could be as happy as she in such a stressful position. A Great big THANK YOU goes out to Hollie for all that she is and all that she does at the DMV in Morgantown WV.

The agent who helped me on the phone today was excellent. I ended the call with a big smile on my face. I really appreciate all the DMV has been doing to improve morale among your employees. At least I assume that’s what’s happening. They seem much more relaxed and as such, treat us customers like real people. Thank you!

The staff were efficient and polite, and the line moved faster than expected. The facility was clean and well-organized. Scheduling an appointment online made the process much smoother. While wait times can still be a bit long without one, overall, it was a much better experience than I anticipated.

For the most part, employees were polite. There is only one person checking in customers. There were 20 to 30 people in line with more coming in. I stood in line close to 1 1/2 hours. Finally got checked in and waited another hour plus while sitting. I think several employees went to lunch so only 4 of the 14 windows were staffed. I tried to make an appointment on line. However, I could not get one before my license expired. Still would have had to stand for 90 min. in line. One person check in!!

My wife and I were at the DMV in Simi Valley on Wednsday, May 14 at around 10:45 am and was served by Jill at window 14. My wife failed her vision test on March 19 and we were completely confused as to what was to happen after my wife saw the eye doctor and handed Jill the the doctors notes from her eye exam. Jill immediately cleared up everything, extended her license knowing my wife needed to clear a cataract in one eye and that we were scheduled for this surgery. I have to say, Jill was most helpful and very pleasant in her mannerisms and made our visit to your office very pleasant. Please thank Jill again for the gracious help she rendered to help us get back on track to having my wife's licensed renewed.
Thank you and regards,

Terrible service for the elderly trying to renew a driver license!