I had an issue with trying to find out if I could do online renewal and my being 79. The form online was not clear to me which to click on. I am computer literate, but I was confused. My birthday was coming up and I wanted to pick another date other than the first available. I took that one date offered. For the review, I went back in a few days later to share the steps to get to the place again, and the first available was the day AFTER my birthday. I got there early (good parking space near the door), and then I tried for 4 times to have the machine let me get an issued paper number, but it kept saying "too early". You told me if I got there late, you would cancel my appointment. I am happy not to do this for another 4 years.

This going on line to make an appointment with southdale or trying to call them is a joke,it is probably walz at his best

2 hour wait time today

After I failed my inspection I was informed that my OBD failed and I would have to repair it. So that started the whole problem. When I contacted the DMV in trenton I was informed that all I needed was a decal showing that my vehicle was older that 25 years. So that brought me to the DMV in Rio Grand to fix it and that created a new problem. There I was told that I had to repair the OBD and then I could then apply for my plates, and then was informed that the time for the ct plates was for any vehicle older than 1996. So now you know my situation but thank you for not being very helpful in a democratic state.

It was great.

This office is a joke! They say set an appointment, but when I arrived for mine I still had to wait an hour to get service (there were several other people waiting in the same situation) There is no kiosk for automated renewals (have to go to the grocery store?), and for all the fees and costs citizens pay to maintain vehicle registration it makes no sense that the office is only open 4-days a week!

Made an appointment online the service was quick fast and easy the computers went down for about 10 minutes other than that . I had no issues.

Satisfactory service

I tried several times to get an in-person appointment, but was not successful, your website is very difficult to navigate and not at all user friendly. I will have to go an stand on line for hours, just to conduct my business at dmv

Dani was super nice, delightful, helpful, and patient and did not have an attitude like most people that work at the DMV/Licensing places usually have in my experience. I hope she's the one that calls my name in the future as well. I give her 10 stars. The 3 stars is for the long 1 1/2 to 2-hour wait before your name is even called. It's brutal. Find something to entertain yourself to help time pass if you go when there are lots of people there.

And make sure you have all your documents that you need. I saw someone that was there before I was and waiting almost as long as I did but when their name was finally called, they were told they didn't have all the documents needed. Imagine waiting 1 1/2 to 2 hours just to be told you cannot get your license or renew tags for your car because you didn't bring the proper documents. There is a "document-checking" lady that calls your name first, but she called my name after I had already sat for almost 1 1/2 to 2 hours---then you go back to your seat again and wait to be called by someone that is ready to take care of you.

Overall, I just think something should be done to speed up the process of your name being called. And the document-checking lady should call your name WAY sooner than what she does so people that don't have their proper documents can just leave the building without waiting that length of time unnecessarily. Tho it is ultimately the customers' faults for not researching ahead of time what documents they need to bring in the first place.