The staff members at this office are very rude and unprofessional. I don't understand why the staff there speak loudly to customers across the room instead of waiting for the customer to sign in as a walk-in if you do not have an appointment. Their communication to customers when they arrive in the building is unacceptable.

Is a zero star possible. Website said open till 3. I go at 2:30 and am told they closed at 12:15. Of course they were still sitting there getting paid, but couldn't be bothered to help me. DMV should be privatized.

They are very professional and efficient; they are also down- to -earth and show everyone respect. I have never been to a BMV like this one; it's a pleasure, not a chore, coming here. I appreciate being treated like a human and not a number. I give them 5 stars.

HOW CAN MY 18YR OLD TAKE THE WRITTEN EXAM AT MOTOR VEHICLE LOCATION IN JERSEY CITY. WE ARE GETTING THE RUN AROUND

Bad information on the website stating you can exchange licenses when moving here. Half a day wasted later after you get there, “they say you have to show SS, birth certificate, and home bills. Huge room full of people waiting. They desperately need someone to organize them from the top to the bottom.

Been driving for 20 years with a pristine driving record. After 20 years they decided I should do a behind the wheel test. I failed because I gave a pedestrian the right of way, and I "needed to drive at the speed limit preferably faster"
When reversing, she said i hit the curb. I absolutely did not. New car with cameras all over, c'mon now.
I was close to the curb, I did not hit it. Kind of her to give me a 2nd chance. After I left I pulled up next to a parked officer and asked when I should turn. He said pedestrian ALWAYS gets the ride of way, which is what I told the dmv lady when she said I had the right of way. Now I have to wait 3 months for a redo bc DMV is that booked.

Very difficult to make an appointment.
Super frustrating.

Always courteous and helpful to get what I need

Call before you go. This DMV closed on a working day and this information is not updated on their website.

Every time I go here I’m in and out. Such a positive experience here!!!