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DOL Appointments In Washington

DOL Appointments in Washington

Making an appointment at a Washington Department of Licensing (DOL) office is an excellent way to spend less time completing your transaction. To make an appointment:

  1. Visit the DOL online portal.
  2. Input the reason for your visit.
  3. Provide your information. This may include your:
    • License number.
    • Social security number (SSN).
    • Contact information.
  4. Choose the date and time for your appointment.

REAL ID Appointment Requirements

Vehicle Registrations Appointment Requirements

Washington Drivers License Appointment Requirements

Going to a DOL Office In Person

You can use the same portal to cancel your appointment if necessary.

Find a DMV Near Me

Washington DOL Online Services

Before visiting a DOL office, check to see if you can complete your transaction online. The following services and more are available online:

Best Times to Visit the Washington DOL

If you can’t complete your transaction online, consider timing your visit to spend less time waiting in line. Avoid: 

  • The lunch hours and evenings, which tend to be busy.
  • The first and last days of the month.
  • Days immediately before and after holidays.
  • Mondays and Fridays. The middle of the week is usually less crowded.

Driver Licensing Office vs Vehicle Licensing Office

Driver Licensing Offices primarily focus on matters related to driver's licenses, instruction permits, and identification cards. If you need to apply for or renew your driver's license, obtain an instruction permit, or request an identification card, you should visit a Driver Licensing Office.

On the other hand, Vehicle Licensing Offices deal with vehicle-related tasks. These include vehicle registrations, titles, and license plates. If you need to register your vehicle, transfer a title, or acquire license plates, a Vehicle Licensing Office is the place to go.

Driver License Office Services:

  1. Applying for a new driver's license or learner's permit.
  2. Applying for or upgrading to an enhanced driver's license or ID card that complies with REAL ID requirements.
  3. Obtaining an ID card for the first time.
  4. Renewing your driver's license or ID card.
  5. Updating your license or ID card with a new name or address change.
  6. Requesting a copy of your driving history.
  7. Replacing a misplaced or stolen license or ID card.
     

Vehicle License Office Services:

  1. Renewing your vehicle registration/tabs or boat decals.
  2. Obtaining new license plates.
  3. Notifying authorities of a vehicle sale or change in ownership.
  4. Registering a vehicle or boat.
  5. Purchasing a commercial vehicle trip permit.
  6. Acquiring a replacement vehicle title.
  7. Applying for a disabled parking placard or tabs.

 

FAQ

Who can I contact if I have trouble with the scheduling system?
If you need assistance with the scheduling system, contact the customer service center at 360.902.3900 (TTY: Call 711). Note that they cannot edit or move your appointment. If you need to reschedule, you will need to cancel your existing appointment and start over.
What are the different services I can schedule within each appointment type? 
Each appointment type offers different services: Driver license, ID card, or driving permit: Original commercial driver license or commercial permit, original enhanced license or ID, original non-commercial license, instruction permit, or ID card, reinstatement of driving privileges, or renew/replace license or ID card. Knowledge test or skills exam: Commercial driver knowledge test, non-commercial driver knowledge test, non-commercial driver skills test, or non-commercial instructor test. Prorate or fuel tax transaction: IFTA/IRP Application, IRP Transactions, IFTA Transaction, IFTA/IRP pay and pickup, reinstatement of IFTA/IRP license, service agents conducting multiple IFTA/IRP transactions, dyed diesel transactions, pickup or drop-off audit records, or collection payments.
What types of appointments can be scheduled?
Appointments can be scheduled for driver licenses, ID cards, driving permits, knowledge tests, skills exams, and Prorate or Fuel Tax transactions.
What information is required to schedule a new appointment?
Complete the captcha challenge, provide an email address for appointment confirmation and instructions, and provide a cell phone number for check-in purposes.
How do I check if an office near me is open for appointments and what services they offer?
Visit the Washington Department of License website to check for available offices and the services they offer.
What safety measures are in place for in-person appointments?
Do not come in if you are feeling ill or suspect COVID-19 exposure. Consider wearing a mask, sanitize your hands upon arrival, practice social distancing, and inform the department if you need to bring a translator, caregiver, or dependent.
What services can be scheduled for in-person appointments?
In-person appointments are limited to services such as driver licenses and ID cards, enhanced driver licenses (EDL) and enhanced IDs (EID), name changes, knowledge and skills testing, reinstatement, first-time Washington driver licenses, occupational restricted licenses, and commercial driver licenses (CDL).
How do I schedule or cancel an appointment online?
Visit this URL to schedule, reschedule, or cancel your existing appointment: https://fortress.wa.gov/dol/extdriveses/NoLogon/_/
Can I schedule an appointment for services that can be done online, by phone, or by mail?
No, appointments are only for services that can't be completed online, by phone, or by mail.
How far in advance can I schedule an appointment with the Washington Department of License?
You can schedule an appointment up to 30 days in advance.

Washington DOL Wait Times