McKinney DPS Office - Driver License Services

appointments are in 7 months, so the only way to avoid the wait is to be there at 5 AM and wait 2-3 hours until they open and hope you get a spot. the staff was cordial, and they asked you a brief covid survey and took my temperature.

it's a joke having to wait 7 months for an appointment. something must be done to fix this issue in Texas.

my tip, be there at 5 AM and bring a chair.

Took me two days coming back to get my Texas DL. I did have rare circumstances and the two ladies that helped me were so patient with me and my mess! You know who you are, and I thank you!!!! You don’t know how much!!! I wished I had written your names down 😢 THANK YOU AGAIN!! Counter 3 and side kick at the door 😊😊 YOU GUYS ROCK!
Sincerly MRS TINSLEY 😊

I have called several times. How do I get to talk to a live person? This is rediculous. This department is supposed to be serving the publick. When will this service start?

Horrible, 4 MONTH WAIT TIME, the lady blocking you from entering the door is rude and will not answer questions. Some how they took a simple process thay was already long winded and made it worse.

Terrible place. Unprofessional. Staff are miserable. The workers purposely remove your number from the que if they mad at you. My number was skipped for no reason, numbers were given out to people with no appointment.

It might be a little unusual to write a review for the DMV without using expletives and a plethora of negativity, but I have to commend the staff at the TDPS licensing office in McKinney. The individual who greeted me at the door was pleasant and helpful, even after I put on my "don't mess with me" face. She, in spite of her young age, was understanding and polite. Then, when it was my turn at the window, I was again armed for bear. To my pleasant surprise, Diane was the nicest, friendliest, most patient state employee I have ever dealt with. She was efficient and professional, and completed my request without any of the attitude I was expecting to encounter. My experience was excellent. Of course, the appointment process and procedures that are now in place certainly had a hand in my positive experience, but the staff, especially Diane, should be commended.