Lower Manhattan DMV Office Greenwhich Street

I thought that the covid procedures were well respected and I felt safe. I thought that the staff was friendly but not too helpful as everyone looked extremely busy or not too interested in going out of their way. The wait felt quite long and this felt quite frustrating. Once it was my turn to be helped, I thought that the staff person was very nice and helpful though and took her time to answer my questions

Make sure to make an appointment, as this location is very busy. Walk-ins will have to wait a long time. Also, make your appointments way ahead of time, as spots get filled quick. Double check on the website that you have all of the necessary documents, as you don’t want to be turned away.

Everything was so nice. The staff were every helpful and this place followed covid guidelines very well.

It was very covid safe and it was very nice experience.

You need to have an appointment if you're going to come here. If you don't have an appointment, expect to get no help or to wait a tremendous amount of time. If you do have an appointment, there will be a little bit of a wait, but generally things will go smoothly and you won't be here for an unreasonable amount of time. As this is NYC, it's easy to find, but there's of course limited parking. Their Covid procedures limit capacity and require a mask.

Turned away at the DMV today. I have live for 56 years in NYC and today was refused services at the DMV. No appointment, no service. Not only turned away, but spoken to by the DMV staff as if I worked for them!! Our city employees need an attitude correction and to remember they work for us! I cannot wait to leave NYC when I retire in 3 years.... Been waiting to get out for a long time now.... Specifically because our extremely high tax burden doesn't even allow you to accomplish the most basic of city services without jumping through hoops. When I asked customer service representative at the customer service window how was I supposed to know it was by appointment only. He shrugged his shoulders and continued his conversation... Turning his back to me. What a joke this city has become. Why would anyone want to stay!?