Garden City DMV Office

If you're going to this location, please make an appointment. The first time I tried to do a walk-in, the line was literally out the door and around the block, and this was pre-covid. Luckily, you make your appointments online and they reserve the Saturdays specifically just for appointments (not sure if it's just a temporary thing).

When I arrived on the day on my appointment, it was still somewhat packed, but not as ridiculous as my first failed visit. Although full, the staff there worked diligently to move the customers quickly. I was there for a license renewal and got it done fairly quickly. The staff was knowledgeable and worked efficiently, and although I spent around 40 minutes there (mostly from waiting), I was at the service counter for maybe 10 minutes or less.

The location is easy to find as it intersects off a main road and has ample parking. The inside was also fairly clean. All in all, I would return to this DMV for my motor vehicle needs but definitely not without an appointment.

The location was clean and the staff was friendlier than most DMVs I have been to. I had a very simple issue with my previous license and the appointment was scheduled ahead of time online. I did have to wait a little bit but I understood due to the pandemic we're experiencing. My issue was solved within 15 minutes. Pretty good service, especially for a DMV.

I had a mid afternoon appointment. Luckily the weather was mild as you have to wait outside until they are ready for your number. The security guard that is at the door is very friendly, helpful and helpful. While I was chit chatting with him, he told me that the best times to visit DMV are the mid afternoons as the wait times are least. Once it is your appointment time, the security guard will check it against his list of appointments and will let you into the building. You then have to go to the main counter to check-in. At that point you are given a number just like they always do and you can sit and wait until your number is called. For the moment I was given my number, I waited about 20 minutes before I was called. All DMV staff were very friendly and efficient. The DMV office is following your typical COVID procedure.

The DMV is located in a very populated area with other buildings and establishments nearby. The parking situation is very stressful as there were not a lot of parking spots. It would probably help to have someone drop you off instead of going yourself and trying to find parking. Try to make an appointment beforehand if possible.

excellent attention

Some staff members don't know their own requirements for applicants!
Why are certain appointments only occasionally available?
Why are people rejected at the door because they have no appointment?
There is no statement listed requiring an appointment!
Appointments are only suggested.

I had a horrible experience in the DMV. You have to make an appointment on line. For a woman, You have to be more specific as to your instructions. You must tell the women that you have to bring your original birth certificate. You must bring your marriage certificate if you are married or widowed. You have to wait an hour to take your photo. You have to wait an hour or more for your number to be called. I had to go home to get my original birth certificate. The clerk never told me I needed my marriage certificate also. I had to get a plain drivers certificate as didn't want my husband to go home again to look for the marriage certificate. I really wanted the real ID drivers license. Your instructions are not clear at all. You must improve them. I don't know if there is an extra charge to get the real ID. What a terrible experience.

Nothing on this site says a reservation is required. I go stand on the line at the front door, black security guard walks by everyone, right up to me, asks if I have a reservation. I asked her why she walked by 30 other people and came straight to me. I get in, am directed to "Reception". Two evil AA females take turns talking for 10 seconds, then waddling around for a minute. I finally find out there ain't no reservation anytime today for the white devil. Everyone else, yes. Me, no.

Had a 7:45 am Monday appointment to upgrade license to Real ID at 400 Oak, Garden City. I had my documents prepared and ready.
Doors opened exactly 7:30 as scheduled. Took me right in. It was a fast, professional, polite and pleasant experience. Thank you.

Had a 7:45 am Monday appointment to upgrade license to Real ID at 400 Oak, Garden City. I had my documents prepared and ready.
Doors opened exactly 7:30 as scheduled. Took me right in. It was a fast, professional, polite and pleasant experience. Thank you.