Fredericksburg DMV Office: 5700 Southpoint Centre Boulevard Fredericksburg, VA 22407-2601

Make sure to make an appt due to covid. Bring all of your documentation with you. If for some reason you don't have everything still go inside. The staff can give you a better reschedule appt date than you can find if you leave and do it online. The staff was very friendly.

The staff was very friendly and helpful. Be sure to make an appt due to covid and arrive with all of your documents. If you get there and you're missing something they can reschedule your appt at a much sooner date than if you try to it yourself on line.

As always the line was long and seemed to move very slow and that was just to get to the info/sign in booth and get a number. Then I had to find a seat and wait even longer for my number to be called. Once my number was called I got what seems to be the most unhappy person I ever deal with. These people seem to be on some sort of power trip.

Una buena atención del personal especialmente de B. Pangelinan muy amable en su atención muchas gracias agradecido de verdad

My visit was on April 9, 2024. All I needed to do is change my mailing address on my O.L. and Registration. When I approached the information desk, I told the woman why I was there. She slid a clipboard with a form on it to me and said nothing. I was thinking, (She must hate her job.) When my number was called, the woman at the window acted as though she hates her job too and that I was interrupting her already miserable evening. I try my best not to do business here due to the rude and inconsiderate attitudes like those stated above. In fact, I know many people who have experienced the same frustration that I have. Like all businesses, there are exceptions. There are some employees who help customers without expressing a miserable, rude and inconsiderate attitude. However, I have yet to see it here. DMV needs to monitor their employees and conduct counseling sessions in the field of (Not Good) but Great Customer Service. Although my experience here was, as usual, not an enjoyable one, I did get my address changed. The lowest score i can give is one star only because there is no zero to check.

My visit was on April 9, 2024. All I needed to do is change my mailing address on my O.L. and Registration. When I approached the information desk, I told the woman why I was there. She slid a clipboard with a form on it to me and said nothing. I was thinking, (She must hate her job.) When my number was called, the woman at the window acted as though she hates her job too and that I was interrupting her already miserable evening. I try my best not to do business here due to the rude and inconsiderate attitudes like those stated above. In fact, I know many people who have experienced the same frustration that I have. Like all businesses, there are exceptions. There are some employees who help customers without expressing a miserable, rude and inconsiderate attitude. However, I have yet to see it here. DMV needs to monitor their employees and conduct counseling sessions in the field of (Not Good) but Great Customer Service. Although my experience here was, as usual, not an enjoyable one, I did get my address changed. The lowest score i can give is one star only because there is no zero to check.