Braintree DMV Office: 10 Plain St.

Making an appointment was terrible because there was such high demand and very few openings but the actual appointment was simple and easy. I have gone to this location for years and the service this time was on par with what I am used to from this location. Minimal wait time, pleasant and efficient employees and the location is easy to find with plenty of parking.

The location was very easy to find and easy to navigate inside. I was able to check in quickly with someone and didn't have to wait more than 10 minutes to get my license renewed. The clerk I worked with was friendly and even made taking the photo for my license fun. Because of covid and me going on a Tuesday morning I was able to get in and out quickly. Clerks and customers were well distanced and waiting areas allowed for social distancing. It was setup so people could wait outside if it was too crowded. Good experience overall.

I had changed my address in August 2023. I was supposed to be sent the registration renewal by mail. I should have receive it by mail USPS in September. I never
received the paperwork. I forgot about it. I thought it was for October/November. It’s the RMV MISTAKE. I’m disabled. Now I have to go to Braintree and pay for a New Registration in the freezing cold. I do not have the money to pay for a new registration. And they had all this information and I don’t understand why they email it to me. And I went online for this.