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Best Times to Visit a RMV Office

When planning for a trip to the RMV, consider the best times to avoid long waits.

  • Mornings are generally less crowded than afternoons. 
  • Mid-week is less crowded than Mondays or Fridays.
  • Any day before or after a holiday will likely be more crowded.
  • The first and last days of the month are often busy with customers conducting last minute business.
  • RMV staff often go on lunch break starting around noon, leaving a reduced crew.  Try to avoid the lunch hour.
  • Be sure to arrive with plenty of time before closing to complete your transaction.  This is especially important if you need to be complete a written test or road test.
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Going to RMV in Person

If you need some other service from the RMV you must visit a branch office.  You can find a RMV branch location http://www.massrmv.com/BranchMap.aspx by entering your address or looking on the map.  AAA members can also receive certain services at their local AAA office.

To apply for a Massachusetts driver license or permit, you will need to bring the following documents in their original form with you to an RMV office:

  • proof of your birth date and identity, such as an original birth certificate
  • your Social Security Card. Other forms of identification are also acceptable as long as they attest to both your identity and your Social Security number.
  • proof of Massachusetts residency in the form of official mail showing your address such as utility bills, voter ID card, bank statement, tax return, insurance policy, mortgage or rental agreement.  

Scheduling DMV Appointments and Other Online Services

Massachusetts RMV Appointments

Save time at the Massachusetts Registry of Motor Vehicles by scheduling an appointment to take a driving test.  https://secure.rmv.state.ma.us/PrestageAS/PST_IntroAndTermsAndConditions.aspx?Transaction=BookRoadTest Many functions can also completed online.  You may be able to skip an entire trip to the RMV office by following the links to complete certain transactions.