Book an Express Appointment
When planning for a trip to the RMV, consider the best times to avoid long waits.
- Mornings are generally less crowded than afternoons.
- Mid-week is less crowded than Mondays or Fridays.
- Any day before or after a holiday will likely be more crowded.
- The first and last days of the month are often busy with customers conducting last minute business.
- RMV staff often go on lunch break starting around noon, leaving a reduced crew. Try to avoid the lunch hour.
- Be sure to arrive with plenty of time before closing to complete your transaction. This is especially important if you need to be complete a written test or road test.
If you need some other service from the RMV you must visit a branch office. You can find a RMV branch location http://www.massrmv.com/BranchMap.aspx by entering your address or looking on the map. AAA members can also receive certain services at their local AAA office.
To apply for a Massachusetts driver license or permit, you will need to bring the following documents in their original form with you to an RMV office:
- proof of your birth date and identity, such as an original birth certificate
- your Social Security Card. Other forms of identification are also acceptable as long as they attest to both your identity and your Social Security number.
- proof of Massachusetts residency in the form of official mail showing your address such as utility bills, voter ID card, bank statement, tax return, insurance policy, mortgage or rental agreement.
- Obtaining a new license in Massachusetts usually requires drivers to pass a driving skills test. If you want to schedule a road test for a driver’s license you can do so through the automated system. https://secure.rmv.state.ma.us/PrestageAS/PST_IntroAndTermsAndConditions.aspx?Transaction=BookRoadTest You can also schedule a driving test by calling the RMV telephone Center http://www.massrmv.com/rmv/info/phone.htm at 857-368-8000 during business hours.
- If you are moving out from out of state, you can begin the process online, https://secure.rmv.state.ma.us/prestageas/PST_IntroAndTermsAndConditions.aspx?Transaction=ConvertOOSLicense however you must still visit an RMV office http://www.massrmv.com/BranchMap.aspx to receive a Massachusetts license.
- For driver license renewals the easiest method is to renew your license online https://secure.rmv.state.ma.us/prestageas/PST_IntroAndTermsAndConditions.aspx?Transaction=RenewLicense as long as you are under the age of 75.
- For vehicle registration renewal, you can go online https://secure.rmv.state.ma.us/RegRenew/intro.aspx to complete the renewal process. The new registration will then be mailed to you.
- For first time vehicle registrations http://www.massrmv.com/rmv/regs/index.htm you must first get the vehicle insured and get the insurer’s signature on the registration application (RMV-1). From there you can go to an RMV branch office http://www.massrmv.com/BranchMap.aspx with the title or manufacturers Certificate of Origin, payment for the 6.25% sales tax and any other necessary fees to receive registration and plates. You will be required to get the vehicle inspected from an authorized agent http://www.vehicletest.state.ma.us/find_inspection_station.php within 1 week of registration.
- If your license has been lost or stolen, you can request a duplicate online https://secure.rmv.state.ma.us/prestageas/PST_IntroAndTermsAndConditions.aspx?Transaction=DuplicateLicense with a credit card for $25. If you are within 1 year of expiration, you may simply renew the license. You may also call the RMV Telephone Center or go to a RMV office.
- To change your name on your license you should first file a name change with the Social Security Administration. https://faq.ssa.gov/link/portal/34011/34019/Article/1995/How-do-I-change-the-name-on-160-a-Social-Security-card- Then you will need to make a need to make a trip to an RMV office and present any legal documents proving name change along with $25 for a new license.
- If you have recently moved within Massachusetts you should complete a change of address within 30 days. Drivers can accomplish this online https://secure.rmv.state.ma.us/changeofaddress/Intro.aspx with their current license information. Alternatively you can call the RMV Telephone Service Center, or download the application http://www.massrmv.com/rmv/forms/10094.pdf and mail or bring it to an RMV office in person. If you request an actual new license reflecting the address change the fee is $25. To change address on vehicle registrations you should notify your local Assessors office.
- To request a driver record, you can also go online https://secure.rmv.state.ma.us/DrvRecords/intro.aspx and complete the required form.
- Massachusetts residents over the age of 18 may register to become an organ donor http://www.massrmv.com/rmv/license/organ_donorFAQs.htm by going online. https://secure.rmv.state.ma.us/OrganDonor/intro.aspx
Save time at the Massachusetts Registry of Motor Vehicles by scheduling an appointment to take a driving test. https://secure.rmv.state.ma.us/PrestageAS/PST_IntroAndTermsAndConditions.aspx?Transaction=BookRoadTest Many functions can also completed online. You may be able to skip an entire trip to the RMV office by following the links to complete certain transactions.