New Castle DMV Office: 2230 Hessler Boulevard

I love this location, fast and professional services with a very good customer service and I expected a much longer wait for the amount of people but it exceeded my expectation because the staff was very pleasantly and i was surprised because the staff are great and keep our company and schedule went as planned. Normally, this place is really nice with great service and the location was not difficult to find and it was prior to covid-19 and I was in and out in 15 minutes or less.

The staff was really welcoming, had typical COVID screening procedures. I had my kids with me and the workers were incredibly pleasant to them. Was easy to find and had tons of parking.

Usually a long wait but during the pandemic it was much shorter as I usually go right when they open so I don't have to experience a long line/wait. Staff always get the job done. For covid procedures we had to maintain social distance as we waited involving sitting in seats not side by side. Overall better experience during these times then when I have gone in the past. Usually give the tip of going right as they open.