San Jose CA DMV Field Office

The location is near downtown with plenty of parking, near a neighborhood and school. There is a lot of traffic by here so plan accordingly because it is only a two lane, one way road. Other than that so long as you have an appointment, things will run smooth here. They are very efficient, reasonably courteous and good at their jobs. I go out of my way to actually go to this office even though it is further away from my house because of this.

staff was helpful, but not super friendly. parking sucks and you need to drive around constantly until something opens up. don't park on the street unless you know it's in an area that doesn't require a permit. meter maids will ticket your car fairly quickly.

Crowded and unprofessional

I'm 82. Dr. filled out a form for my disability. I go to DMV. Wait 5 min. to get a number. Wait 45 min. for number to be called. Agent tells me the Dr. filled out last year's form. Hands me back my form and gives me the '25 form to take back to my Dr. Everything on the forms are identical, EXCEPT...they ask for your email...which is OPTIONAL. Which I chose not to include. Which means the information is identical on both forms. I understand, the agent is just a robot that is not allowed to think and use common sense and try to help an elderly person, who now has to go 2-3 more days getting a placard. Hopefully, when AI takes her position it will be programmed to gather all relavent information, see there is no difference in the info, and then help the customer and grant them their placard. No wonder people hate going to the DMV.