Hurricane DMV Office: 116 Liberty Square

I didn’t know I needed an appt. The lady at the front door was very rude but fit me in. Every time you go to the DMV the employees make you feel like you are a bother to them. They are so mean and rude. It is honestly a hostile environment. I don’t know how they get by with talking to people the way they do. If I acted like that at my job I would be unemployed. They work with the public this is not acceptable

The experience of handling my actual DMV business was pretty much a breeze, but I was deeply upset with how my daughter was treated. She was 3.5 at the time and recently potty trained and in the middle of the appointment, needed to use the restroom. We were denied access to the restroom due to the pandemic and were told our only option was to pause the appointment and go to another business in the plaza so she could use the restroom. We were denied at the next place we went, also. The third place finally allowed her to use the restroom, just in time thankfully. I realize there’s a pandemic but denying people access to a restroom their own tax dollars pay for is ridiculous. On top of that, denying a recently potty trained toddler access to the restroom is appalling. So while it’s easy to find, wait times are minimal due to having appointments, and parking is plentiful, I would never recommend that location again.