Las Cruces DMV Office: 3961 East Lohman Suite 20

Employees are not educated on their own policies! I was specifically told that my ID and registration would take at least 2 weeks to process. Then I could pick them both up at this location only to be told weeks later when I called to find out the status that the DMV doesn't ship these items to any site other than the location that they have on file. I clearly indicated to this employee that I travel in an RV and I would be back in 3 weeks... he was wrong. Not only did I have to pay for license and registration at this location but now I had to pay an additional $19.55 to get a replacement that will come to a new home of record. It's no wonder why everyone despises the DMV! If I had performed my job with the same inefficiency, I would have been fired! I guess standards are different when working for NM state! Poor, very poor! If I could rate zero, I would!

They suck! Employees are not educated on their policies... get it together or work at McDonald's. Don't tell people misinformation, just facts and if you don't know the facts, find someone that does!