West Palm Beach DMV Office: 301 N Olive Ave 1st Floor, West Palm Beach, 33401, FL

Made an appointment and forgot one documenr in the car the supervisor wouldnt let me grab it from my car, I was told I had to make another appointment and wait 4 days because its labor day weekend...I will be filing a formal complaint

Muy mala atención ,no tienen clientes para atender y exigen citas para cualquier gestión

En la oficina no habían clientes
El guardia se seguridad conversaba con la oficial que atendía al personal
El se dirigió a nosotros q teníamos q tener una cita
Luego rieron tras la partida de nosotros
Si no tienen clientes es injusto q no atienan al personal

All was good until I dealt with the person who took my photo. Her mask, the partition between where she sat and I stood, and the nearby noise/conversations prevented me from hearing what she was saying. Several times I repeated that I was sorry I couldn’t hear her, and after multiple tries, she made a snarky, rude remark. I should have reported her right then. She ruined the entire experience.

Everything was fine except for the person who took my photo. She was rude, disrespectful and unhelpful. She wore a mask and with that, the partition between us, and the conversations happening on my side of the partition, I couldn’t hear much of anything she said or instructions she gave. I told her several times that I couldn’t hear her, and the last time I did, she made a rude remark rather than changing anything on her side of the partition, like standing up, closer to the partition, at the very least. I wish I’d either reported her right then and/or just asked for my old license back and walked out. Awful experience.