University DMV Office - Orange Country Tax Collector

The staff was mostly helpful, if somewhat rude. The wait was fairly long, despite the fact I had an appointment. The location is obvious and easy to find. The staff wore masks, as did most of the patrons. Tip: definitely make an appointment; without one you'll be waiting for several hours.

The staff was actually very nice at this location, which is a huge surprise to me when that happens at the DMW. Everything was very clean and I felt safe being there. I really had a good experience and I will remember this DMV the next time I need services done. It was crowded but they were able to help me out and I got out a bit quicker than I expected.

The location was easy to find but since it’s near the university of central Florida, which has one of the highest enrolled student, and because of that there would always have a lot of people their. I went in the morning about 9:30am and waited for about an hour and 40 minutes. I lost my license and was trying to get a new replacement. The staff were helpful when I asked about what I need to bring when I get my replacement licenses ( I called before going). If possible I would try to get an appointment cause that would be the quickest and fastest way and if not try to go earlier when they open because later in the afternoon and evening it will be extremely pack. Finding the building wasn’t at all difficult and was pretty easy to find and parking wasn’t an issue either. Another tip I would also give is to be prepared to have all your documents and make sure you know what document is required and if your not sure what to bring then just called. Another thing that was good about them was the way they handle their COVID procedure. Overall I had a good experience and had no issue getting my license replacement.

A few days ago, I made an appointment for registration to change some title names. I get there and the clerk tells me I need to make an appointment for title services, and she cannot help me, even though I was also renewing the registrations too. So, I make an appointment for today and end up GOING TO THE SAME CLERK! Then she tells me they can only DO TWO TITLES! I have six to do. The other day she told me that if the clerk was NICE and not busy, they may do all of them. I reminded her of this and the told me only TWO! They were not busy and this is government bureaucracy at its VERY WORST! I now have to make appointments and go back two more times to get all 6 titles done. That is nuts!

We had an appointment at 11:30am, 31 July 2024, at the University Blvd. DMV location, and we were attended immediately upon arrival, no waiting. However, we were directed to the Window #20 where we were received by a lady by the name of Jesse. She was among the rudest persons we have ever dealt with in contrast to prior visits. This lady went out of her way to bully us responding to our questions in a way that was extremely unprofessional. Her tone of voice was demeaning and totally unacceptable. To her the terms "please" and "thank you" did not exist. If this were a private business she would have lost her job on the spot. We hope that DMV looks into this matter as being a public servant, she should not be allowed to continue dealing with customers in this way. Horrible, horrible service !!!

We have left a review twice on the Google Maps site and they have not posted them. Not good. The appointments were efficient and that was pleasing. However, the person that interviewed us was very, vey good, even shouting at us several times. This person was at the Window 20 and her name was Jesse. If this was a private business I imagine that she would have been gone long ago. However, at an earlier interview we had a lady at Window 19 who was very helpful. You need more persons like her.