Denver DMV Southeast Branch

Does the security guard have to be mean to everyone?
Why are you bending over backwards to help others than disabled customers?

Had a horrific experience today. Waited 2-1/2 hours but was not allowed to wait inside the building with the excuse being there weren't enough chairs for everyone who was waiting so no one could wait indoors. Unless you received a second text when you were within 5 numbers of being served you could stay indoors. There were lots of empty chairs but no one was allowed to sit in them. Ridiculous. I really had not planned on sitting in my car for all that time since it was too cold to wait outdoors. This made no sense at all and made for a very unpleasant afternoon there.

I had an absurd experience here on January 2, 2025. I've been at this office before and not had a problem but that day there was a security guard who was preventing everyone from waiting inside the building. There were about 40 empty chairs but no one was allowed to sit in them because there weren't enough for everyone waiting. Everyone was told to go outside and wait for a text saying they could enter the building. If you dared to even stand in the foyer this guard would demand to know if you'd gotten your second text and if not you weren't even allowed to stand there. Since I hadn't been told there was a way in the original text I got to see where you were on the list I ended up sitting in my car for 2-1/2 hours. Only the 5 people closest to being served were allowed indoors. This guard was so rude to everyone. Definitely on some kind of power trip. Probably won't use that office again.