Placerville CA DMV Field Office

Forcing a call back = a 3 hour wait time is LAME. LET me decide if I want to hold to talk to a human.

Hello, my name is Linda. I needed to renew my license by Sept. 1 and received your notice well in advance. I studied briefly and took test #1. I failed it and was pretty surprised as I haven't had any trouble before during my almost 60 years of driving. So I did some more practice tests and tried a couple of days later. I was stunned to fail again. But I must admit that the staff at every station was very friendly and encouraging. So I studied up a lot and with fear and trembling and prayer, tried again. Once again the staff was kind and encouraging. Tho I have a lot of not so positive thought on the test questions. I want to thank and compliment the staff, all nine? of them I must have encountered during my 3 visits...your courtesy, and kindness really makes a difference. And I certainly have a new appreciation for the privilege of driving. Oh and I did pass quite well on that 3rd try. : ) :) :]

Processed my boat and trailer registration from Canada that I recently bought. DMV representative was knowledgeable and was able to give me temporary registration that day. Didn’t expect that.

"Terrible experience at the Placerville
DMV. The staff seemed more interested in enforcing arbitrary rules than helping customers. I missed my number being called but saw it on the screen shortly after, so I went to the window. Instead of assisting me, the employee insisted I needed a new number, which would've added an hour and a half to my wait.
Unbelievable. The attitude and lack of customer service were appalling. Not impressed."