Erwin DMV - Driver License Office

Those women were very rude.

They accuse you of saying that you are accusing them of stealing your stuff. I was just asking where it was at.

These women are not nice! They will yell at you. One even accused me of saying that I was accusing them of stealing there things. Ugh don't go here.

I suggest that the ladies be nicer. They were pretty rude to the people there. They were okay with us. I am surprised there were not more complaints. Nice to some people. Yelled at a man because she became impatient with him. If you can not be calm, get a different job, not working one on one with people!

slow asf

HORRIBLE

At first the experience was positive in the sense of one lady being nice and usually they are pretty rude. After waiting 7 1/2 hours in the heat in line for my daughter to take a road test they turned us away for not having the insurance printed out and told me to get back on the line once I get it printed out - she also stated to make a appointment but there are never any available appointments. When I asked if I can just print out the paper and come back she said are you asking me to break a policy for you? No … i was hoping we wouldn’t have to go back on the end of the line since we waited so long but she made us and my daughter was not able to be seen that day.

I have not had great experiences with multiple DMV’s in the area. Though I feel the overall system needs to be fixed and there needs to be more workers to assist the people. Waiting in line all day is a big problem. But even then, I had the best experience with a very kind young woman at the DMV in Erwin and she was just the best, Her name is Catherine Pacheco. She was a sweetheart, very friendly and helpful. If you read this Catherine, Please keep doing what you are doing. You made my entire day better.