Clayton Missouri License Office

Nicest dmv that I have been to in Missouri. The receptionist greeted me and made sure I had the proper forms to obtain my real id. Then took us to another room where the next office staff took care of me and my son. Not a long wait time either.

The customer in front of me was walking with a cane and the receptionist was so rude to her that it was hard to watch. It seemed like the receptionist was on a power trip and trying to intimidate instead of helping customers. I had to call other locations to find helpful people.
Even when I was the only customer in line, she kept rushing me to hurry up and ask my questions. I wanted to get a driver license within a week to travel. She said I would have to wait 3 weeks to have it mailed from Jefferson City. Period. That meant I would need to cancel the trip. As we left, the other customer explained to me that DMV issues a temporary license card after passing driving exams and applying for a license.

My normal DMV is located in Overland. They are friendly, professional, and have great customer service!! I can't say the same for the DMV in Clayton!! I WAS ACTUALLY WARNED ABOUT THE WOMAN AT THE FRONT DESK beforehand!! I had initially went to Overland to have my license renewed. After that I thought it would be a good idea to find out what it is going to cost me to get my tags renewed since they had lapsed. Since the Clayton office was so close, and I only had a question, I figured it would be all good! Man was I wrong!!!
I walked in, and the lady at the front desk motioned me forward. I explained to her that I just wanted a cost on renewing my tags since they lapsed. She immediately started telling me that I need an inspection.... she didn't even know what year car I was driving, and to just assume was insulting. I told her that I knew I needed to do that, I was just wanting to inquire of the cost for the tags. She then told me that they would have to look all that up. I let her know I understood that and that is why I am there. She then told me that I did not want to wait for that and just to come back when I was ready. I then explained to her that I cannot get ready until I know the cost! She then excused me and started again with the whole waiting time to find out. I let her know at that point I was warned about her, and she is the WORST thing the DMV could do having her the first point of contact! I will NEVER go back to that location again!!! She needs to be sent to Overland and taught customer service!!