Affton License Office

Staff was nice, but they are criminally understaffed. There are long wait times, and no way to book an appointment. I sadly resigned my day to waiting. Get there early, and when you think you'll be early enough, leave 30 minutes earlier.

Head person "barks" at people when they enter, extremely rude, demeaning, to the point people left vowing never to return. Long wait times, suggest employee(s) receive training on how to deal with the public in a humane, respectful manner! No common decency there!

Came in to renew drivers license, wait time was listed as less than normal. Done in 15 minutes. Nicole was extremely nice, professional, and fast. Thanks for a very pleasant experience.

I went in this morning Tuesday 08/15/2023 expecting to wait for a long period of time to renew my drivers license. But I was very pleasantly surprised. They Affton location was well staffed with courteous, patient, and knowledgable crew members. They were quick, efficient, and friendly. Ready to please. I was in and out in 30 minutes. God bless all the crew members and staff at this location.
Bessie

I was pleasantly surprised to walk in to a great atmosphere. There were six (6) people working behind the counter. One was working the drivers license renewals and the others doing whatever else needed. They were all friendly, organized, and ready to help. The service overall was great. Kudos to whoever is running this location. Thank You. Bessie

Just left the Affton dmv. My experience was surprisingly positive. There was quite a line, however the wait wasn’t more than 20 minutes. The associate I worked with was named Paul. He was so pleasant to work with. He was knowledgeable and was able to answer my questions. He was efficient and didn’t make me feel I was wasting his time. Way to go Paul! Hang on to him at this location!

If I could give less than one star I would. I renewed my plates, online for 2yrs, 6/3/24 - fully paid. Called the State on 6/25 to ask if there was a problem, they indicated, I selected the Afton MO office, which I did having previous good experience with them, I wanted to give them the credit; State said it was in Afton's hands. When I called Afton on 6/25, they told me I would have to wait 30 days (plates expire 6/30) to expect them to mail my stickers 3 miles away. When I asked if that was a policy, the clerk did not know why and referred me to Mgr who will not answer the phone. They have taken my payment 22 days ago and not acted upon the Online renewal. Is this some attempt to extract more fees for that office? I would like to know where my stickers are, and if I get a ticket, I will be suing that office. As it is now, I am reporting them to the State DOR for improper handling of License renewals.