Hurst Tx DPS Office

You definately want an appointment to go, but those fill up within a matter of minutes. I saw multiple times someone call a number to help, and if that number didn't show up then instead of doing the logical thing and moving onto the next number, the employee would proceed to mess around on their phone.

There’s no one available to assist when you call the costumer service number. Why can we not drive to the DPS office and wait my turn and speak with someone about getting a drivers license renew. I’d to wait 4 months for my schedule appointment and never got a response acknowledging I had scheduled an appointment for a time and day, and then you are unable to even call to confirm my appointment. Why do they have an automated service with useless information we had already read and fallow, and no one thought of providing an automated link to confirm an appointment?

You all don’t even deserve a single star but unfortunately I have to rate at least one in order for me to post this!

I’m sure it’s very funny to you going home and getting pay by taxpayers and not really deserving the pay you get.

I went to the Hurst office last year for my renewal. The rep scrutinized my birth certificate comparing it to the two-page form that I had filled out there. She went over it three or four times checking every tiny detail and then at the end she asked me if I was of Hispanic descent. I stated no. What was that all about?

Deplorable