Bowie Tx DPS Office

It was a very normal experience because it was just the same kind of apply and get the picture taken and get the license nothing special it just felt like it took such a long time because I was sitting there and had to leave for a reason from school came back and lost my spot so it was another two hours for me to get back in line and take the photo for my license. Very long but expected plus the staff did take lunch breaks which made the long line last even longer which was worse so.

Had a horrible experience. I had an appointment for the morning and did not have everything I needed. I expected that I would have to reschedule but luckily they said I could come at 1:00. I walked in with my son at 3 minutes till and she said it wasn't one yet but we could "sit over there" I said we don't mind going back to car and she said just to sit. When I gave her the paper she said it was incomplete and highlighted the parts I missed and threw it back to me. She needed my son to fill out a paper at the same time and he didn't have a pen. I gave him mine and started looking for my pen in my purse. She asked my son if his paper was done and he hadn't even started filling it out. She got mad and said "I'll just do it!" As I looked for my pen I couldn't find it. Exasperated by how under prepared I was I said this is crazy. She said "what's crazy because I'm fitting you in when I have other people!" When I checked over my paper before I handed it back she slammed her hand on the counter to let me know she didn't appreciate waiting. I apologized. She rolled her eyes and said it was fine. Gave us his permit and said "you might want to keep up with this because we don't take walk-ins on drivers tests." I'm crying at this point because she was so consistently rude. As we left she said have a good afternoon and then continued mumbling about us as we left. I WOULD HAVE PREFERRED TO RESCHEDULE AS OPPOSED TO WALK-IN LATER AND BE " WORKED IN WHEN SHES BUSY" IF IT WOULD MEAN BEING TREATED PROPERLY. Next time simply say "you don't have the appropriate documents and unfortunately have to reschedule."

I drove 2hrs from Dallas, TX and had a horrible experience! I had an appointment a few weeks prior to my visit but, didn't have everything I needed to complete the transaction of switching my out of State license so I was told to come back Mon-Fri normal business hours and I could walk in. Yesterday, I made it there at 10am and was told that I could come back M-F since I don't have an appointment even after explaining what happened. The employee treated me like crap, she told me that I could wait until 3:45pm in my car. I sat in my car 5 hours and it only took them 10 mins to take care of me. There were a few times while sitting in my car that I was the only person there! I saw others that didnt have appointments either but, they were taken care of. The staff members here are extremely racist and very rude. This was the worst experience of my life! They made sure I knew that I wasn't welcomed there. I wouldn't recommend this location to any person that looks like me. Stay far away!

Service at this location for a driver's permit was quick, efficient and polite. We came prepared, and the whole process took about 10 minutes.

I drove here from Arlington which is 1.5 hr. drive to get my daughters first D.L. The office ladies were beyond rude, acted as if we were incompetent fools interrupting their day. I even had everything and tried to make small talk to all 3 ladies in office saying we drove 1.5 hrs. one way, they then just all looked at me and did not say a word. Thing that got me was when my daughters and I first walked in and got 1 page app. handed to us on clipboard we were told to take it to car and fill it out. This bothered me as there was not one other customer in building and I have never ever before been TOLD to take to car and fill out, but I kept mouth shut and told my girls come on as they thought it was really weird too. I just wanted to get D.L. and be done. The 3 ladies sitting in desk just stared at us and looked bothered. My daughter even looked at me and said, "Hey mom" and pointed to sign on other side of counter that said DO NOT LEAN ON COUNTER, she knew to tell me as I had elbow on counter and she did not want me to get upset when and if ladies said something to me or my other daughter about leaning on counter, funny how your kids know u soo well. Anyhow I have never written a review and saw other ones with similar experiences, even one lady suggesting they were racist as I could only imagine how she felt that way, but that is not the case as they are this way with everyone even people who look like them. Pathetic how they treat people. I told my husband after leaving how rude and horrid the staff was and how it really made me mad after the fact and he even said where y'all being loud or something? I said, "no it was not us, they were just mean as hell for no reason."

I drove here from Arlington which is 1.5 hr. drive to get my daughters first D.L. The office ladies were beyond rude, acted as if we were incompetent fools interrupting their day. I even had everything and tried to make small talk to all 3 ladies in office saying we drove 1.5 hrs. one way, they then just all looked at me and did not say a word. Thing that got me was when my daughters and I first walked in and got 1 page app. handed to us on clipboard we were told to take it to car and fill it out. This bothered me as there was not one other customer in building and I have never ever before been TOLD to take to car and fill out, but I kept mouth shut and told my girls come on as they thought it was really weird too. I just wanted to get D.L. and be done. The 3 ladies sitting in desk just stared at us and looked bothered. My daughter even looked at me and said, "Hey mom" and pointed to sign on other side of counter that said DO NOT LEAN ON COUNTER, she knew to tell me as I had elbow on counter and she did not want me to get upset when and if ladies said something to me or my other daughter about leaning on counter, funny how your kids know u soo well. Anyhow I have never written a review and saw other ones with similar experiences, even one lady suggesting they were racist as I could only imagine how she felt that way, but that is not the case as they are this way with everyone even people who look like them. Pathetic how they treat people. I told my husband after leaving how rude and horrid the staff was and how it really made me mad after the fact and he even said where y'all being loud or something? I said, "no it was not us, they were just mean as hell for no reason."

This is ridiculous! Is there absolutely No way to call the Bowie Tx office directly? I tried to set up appointment online. There is No way the Bowie office is already Booked solid all the way to June of 2025. They are Never that busy!
I need an appointment prior to March.
Why does this need to be this evasive?

very Poor App set up. There is No way Bowie office is booked all the way to June of 2025. And why are you all afraid of getting a phone call to set up an appointment, when the app is clearly not correct.

Online appointments say they are already Booked all the way to June of Next year, impossible! It’s always the same each year, I go there and they have no one in there for hours, yet they showed they are Books Several months in advance. What’s going on? We should at least be able to call and talk to someone when the app is clearly not correct.