Dublin PennDOT Driver License & Photo Center

The staff was extremely courteous, professional, and generally helpful. They worked efficiently to get everyone in and out safely and there was hand sanitizer as well as socially distanced seating.

This office is always packed whenever I need to go to the DMV. However, during the difficult time of the Pandemic, I found the employees to be very patient and helpful.

A big thank you to the Dublin DMV. Today I took my son who has special needs to have his photo ID taken. When I walked into the building it was quite full, the gentleman at the desk said it would be about an hour wait time. I explained our situation and he said I could bring him in and walk him to the front. The man taking his photo did a great job also. We were in and out in 15 minutes. Thank you for all you did to make it a positive experience.

I'll start off by saying the staff is polite, been going there for 36 years, it's completely outdated to handle the volume, I get there at 7:30 they open at 8:30, when the doors open there has to be 50-60 people online, the room fills up quick and is still a line outside Contacted a state representative recently and it's not even on the table for improvement due to funding

2 hour wait time today

Today I took a man in a motorized wheel chair to get his Photo ID renewed. We just barely fit through the door. Then there was no space to accomodate us. We were abruptly told to move as we were blocking the entry and not at the end of the line. It was extremely difficult to navigate through the room there were chairs everywhere with not enough clearance to get from one point to the other. We were sent to the far back of the room again hard to navigate. I had to move a chair and my friend in the wheel chair had a very difficult time getting in position in front of the photo screen. The staff person was irritated with us the whole time and he kept closing his eyes and appeared to be asleep! At one point I yelled SIR when he didn't answer me and the staff in the next stall called him by name to get his attention. Does the ADA not apply to the DMV??? This experience was wrong on so many levels I can't even list everything. The only saving grace was that it was not a crowded day or time that we went there. I don't know what would of happened if it was a crowded time and day. There are absolutely no accomodations for people in motorized wheel chairs at this location in Dublin, PA. It's a crime, they should be ashamed. A rating of one is being very generous.