NCDMV Shallotte License Plate Agency

Great professional service! Took us a few minutes earlier than our appointment!

They NEVER answer the phone!
I’ve been calling for weeks now to schedule an appointment for my license. They never answer the phones and it’s not allowing to schedule on line. Need to do better

Very poor customer service. I brought everything I needed to get the Real Drivers license. But then was told I needed my birth certificate and SS number. I am retired military and none of that was any good she said!! I’m just getting a regular drivers license only.

I had made an appointment 3 months ago online for the Shallotte DMV office for Wednesday, August 20 at 10:30 AM. I was checked in at 10:16. While waiting I observed that there were only two examiners who were seeing customers. A third employee was there but only checking in customers as they came in. My number was called at 10:32 and my license was renewed with no problem. I was leaving the parking lot at 10:45. I commend the employees for handling the flow of customers in a timely manner. Several walk-in customers were not happy about having to wait so long to be called up. Some stated they had been waiting since 6:00AM to get in that day. I hope North Carolina will try to make getting a driver's license less stressful for both customers and employees by providing more offices and employees to handle the ever-growing population.