Miami Coral Reef Driver License Office - FLHSMV

Its kind of in and off the side of a street. Got to turn off 152 an drive down a bit and it will be on your right

Everyone who works there is extremely stressed, I tried to talk and kindly ask for some information, they barely look you in the face and roll their eyes. The employees themselves crushing each other in front of everyone. A huge disorganization and lack of education

8/14/23 the lady was rude as every blamed the delay on Ron Desantis. then she let 3 people skip the line when many people had been waiting for hours and not taken care. She sent us all home. RUDE RUDE RUD

Waiting in line rules and policies make ZERO sense. On line it says “people typically spend 0 min. here. The best time to go is at 8:00am on Tues.” (see attached pic).Also says walk-ins available.
Arrived at 8:30am on Tuesday, it’s noon and they keep sending in people that have appointments ahead of us and a woman ( “manager”)came by to say that when the line for appointments clears up, they will allow walk-ins inside to be seen. There are appointments scheduled all day that keep arriving!!! And, even then, the apt. line did clear up a few times (see one pic of a few that I took while waiting) and for a while it stayed cleared up and the employees disappeared and still they didnt let walk-ins in! I asked and they said that it was still full in side so we still have to wait even though there was no walk-ins in line!!! It’s never ending, people w/ appointments show up all day and even when they don’t, they let people that are in line trickle in at their leisure. You mean to tell me it has to be empty inside, no appts waiting, and then if you feel like it, I may be seen! People are leaving! So unfair! Terrible system and if you insist on doing things this way, post it on line… DONT TELL PEOPLE there are walk-ins available with 0 wait time if it’s not true!!!

girls outside were great helping and answering questions for customers. All the staff inside and outside were very professional, and friendly.