Emory Tx DPS Office

I really didn't expect a good experience as I didn't have the required appointment necessary to get my license renewed. However the representative was extremely courteous and understood my situation and scheduled a appointment for me at a convenient future time for me.

I have had to make a new appointment as I didn't have the proper documentation. I will leave another review when I complete my application.

Mr. Curtis Russell was very courteous, friendly and most of all helpful!! He seemed to care about our situation and in the end solved our issue. I will be using this location exclusively from now on, thanks to Mr. Russell!!!

This office is a complete joke. You had my 89 year old dad chasing all over Van Zandt county this morning. He gets there for his appointment and you sent him to the courthouse in Canton to obtain a NEW copy of his birth certificate when he had documented paperwork that showed the name change on his birth certificate. So he gets that and goes back to this location and then you sent him home to get a copy of his military discharge paper and come back at 1:00. What in the world does being in the military have to do with renewing his drivers license. My dad is the primary caregiver for my mom who is home on hospice. You have wasted all of his morning and now he has to go back so you have wasted part of his afternoon. This is the worst experience ever and the person assisting him was awful. Please be more considerate of your senior adults that come in for assistance. Clearly he needs training on dealing with senior citizens.