Nevada DMV Restores Services After Statewide Network Outage; Driver License Issuance Resumes Sept. 5

After a statewide network outage that shuttered important systems across the Nevada Department of Motor Vehicles, customers are once again able to handle many vehicle‑related transactions. The outage, which began Aug. 25 and continued for several days, forced DMV offices across the state to offer only a limited range of services. On Sept. 2 the agency announced that all DMV offices had reopened for vehicle transactions, driving tests and permit tests. Customers can once again renew registrations, obtain new plates and titles, receive disabled placards and reinstate insurance in person. Written and skills exams for both non‑commercial and commercial drivers are also available. However, the network problems continued to affect driver license and identification card issuance. The DMV noted that new and replacement driver license and ID transactions could not be processed at that time. To accommodate customers who had their appointments cancelled between Aug. 25 and Aug. 30, the DMV will honor those appointments as walk‑ins for two weeks beginning Sept. 2. Late fees and penalties accrued during the outage will be waived.

In a message dated Sept. 4, DMV Director Tonya Laney thanked employees and the Governor’s staff for their quick work restoring systems and customers for their patience. She reminded Nevadans that kiosks and online services were always available during the outage and encouraged customers to continue using them if they do not require in‑person service. Laney emphasized that updates about services will be posted on the DMV’s website and social media feeds. The director reiterated that the DMV’s offices can currently process vehicle transactions and testing. She confirmed that issuance of driver licenses and identification cards is expected to resume Sept. 5. For travelers flying during the outage who need REAL ID credentials, the DMV noted that a valid driver license continues to be accepted at airport security checkpoints as long as it has not been expired for more than two years. Passports or military IDs are also acceptable forms of identification.

Laney acknowledged the frustration caused by the outage and urged customers to avoid visiting DMV offices unless they are unable to complete their business online or at a kiosk. She assured the public that the DMV will keep customers informed as services return to normal. With driver license and ID issuance slated to resume Sept. 5, the agency expects to have full services restored soon and encourages Nevadans to plan accordingly.