Arkansas DFA Issues Alert on Phishing Text Scam Targeting DMV Customers
On September 18, 2025, the Arkansas Department of Finance and Administration’s Office of Driver Services—the agency that oversees DMV services in the state—issued an urgent warning about a phishing scam targeting Arkansans. The department says criminals are sending text messages that look like they come from the state’s myDMV portal. Recipients are told they must renew their driver’s license or verify their Real ID status and are directed to a link to “verify personal banking information.” The messages may include official‑looking logos or language, but they are not legitimate.
In its release, the department explained that the scam texts instruct people to click on a link and share personal banking details. The Arkansas DFA does not request payment or personal banking information by text or email. Legitimate notifications about driver’s license renewals come from official state domains like mydmv.arkansas.gov and will never ask for sensitive information. “The text asks the recipient to click on a link to verify personal banking information,” the department noted, urging residents not to provide any personal or payment information.
Officials warn that clicking on the malicious link can lead to identity theft or financial loss. Anyone who receives a suspicious message should delete it immediately and not respond. If you have already clicked the link or provided information, contact your bank or credit card company to monitor your accounts and consider changing your passwords. You can also report the scam to the Arkansas Attorney General’s Office or the Federal Trade Commission. For questions about legitimate driver services, visit mydmv.arkansas.gov or contact the Office of Driver Services directly.
This scam is part of a broader wave of DMV‑related phishing attempts circulating across the country as Real ID and license renewal deadlines approach. To protect yourself, never click on links in unsolicited texts or emails, and always double‑check the web address by manually typing it into your browser. Look for the “.gov” domain, secure HTTPS connection, and verify the sender’s phone number or email address. If a message seems urgent or threatening, that is often a red flag. By using the official myDMV portal and remaining cautious, Arkansas drivers can avoid falling victim to these scams and keep their personal information secure.