The New DMV Transformation- a New Dawn for Nevada Motorists

Nevada motorists can now go to the DMV website and find out whether they will be able to renew their driver's license online or by mail. The new site also offers an appointment scheduling system. The changes are part of an ongoing effort to modernize the state agency.

The new website is the first step in a multi-year effort to bring the DMV into the 21st century. The goal is to make it easier and more convenient for Nevadans to do business with the agency. In addition to online services, the transformation effort will include changes to DMV offices and customer service.

Nevada Governor Steve Sisolak said, "This is just the beginning of our work to modernize the DMV and make it more customer-friendly. We are committed to improving the experience for all Nevadans who do business with us."

The DMV has been working on a transformation plan for several years, but a lack of funding has delayed the process. The legislature allocated $17 million to the effort in 2019, and Sisolak has proposed an additional $18 million in his 2020-2021 budget.
The agency says it will use the money to improve technology, increase staffing, and make other changes to improve customer service. In addition to the new website, the DMV plans to launch an online portal later this year to allow Nevadans to renew their driver's licenses and vehicle registrations.

The agency is also working on a new system that will allow drivers to pay for their traffic tickets online. The DMV says the new system will be available later this year.

The transformation effort is a top priority for Sisolak, who has made improving customer service at state agencies one of his administration's goals. The governor has also asked state agency heads to develop plans to improve customer service and make it easier for Nevadans to do business with the state.

The DMV says it has already made some changes that have improved customer service, including increasing the number of self-service kiosks in offices and adding Saturday hours at some locations. The agency has also expanded its call center hours and added more than 50 staff members to help answer phone calls and process transactions.

Nevada motorists can now go to the DMV website and find out whether they will be able to renew their driver's license online or by mail. The new site also offers an appointment scheduling system. The changes are part of an ongoing effort to modernize the state agency.

by admin on April 22, 2022