Georgia DDS Offices Closed for Juneteenth; Agency Warns of Scam Texts and Calls
Georgia’s Department of Driver Services (DDS) announced that all DDS Customer Service Centers across the state will be closed Friday, June 19, in observance of Juneteenth. Juneteenth is a federal holiday commemorating the end of slavery in the United States. Because the holiday falls on a Friday, every DDS office — including all driver license issuance centers, commercial driver license testing sites and motorcycle testing locations — will be closed to the public for one day. The agency urges customers who need to conduct in-person business, such as obtaining a new license, renewing or replacing a driver license or ID card, taking a road skills test, or addressing a suspension, to plan around the closure. All offices will reopen at their normal operating hours on Saturday or Monday, depending on the location’s typical schedule. Online services, the DDS 2 GO mobile app and self-service kiosks located at select partner grocery stores will remain available throughout the holiday.
In conjunction with the Juneteenth announcement, Georgia DDS is warning customers about a rise in fraudulent text messages and phone calls that falsely claim to be from the agency. Officials report that scammers are sending messages that tell recipients they must take immediate action, such as paying a fee or providing personal information, to avoid having their license suspended. Some of the texts and robocalls include links to spoof websites or QR codes that appear official but are designed to steal personal information or credit card numbers. DDS emphasizes that it does not ask for payment or personal details via text message or unsolicited phone calls. Customers should never click on suspicious links, scan unknown QR codes, or provide confidential information in response to an unsolicited message. Anyone who receives a scam text or call can report it to the Consumer Protection Division of the Georgia Attorney General’s Office at consumer.ga.gov or by calling 404‑651‑8600.
To minimize inconvenience during the holiday closure, DDS encourages customers to take advantage of numerous online services ahead of time. Through the DDS 2 GO mobile app and the official website dds.georgia.gov, customers can renew or replace a driver license or ID, update their address, check the status of a license or reinstatement, pay reinstatement fees, and access driving history records. Self-service kiosks at certain Kroger and other retail locations also allow citizens to renew tags, print decals and perform simple transactions outside normal business hours. The agency also reminds customers that many transactions require proof of legal presence and Social Security documentation, so be sure to bring the proper documents once offices reopen.
By proactively communicating the Juneteenth closure and the scam alert, Georgia DDS hopes to protect customers and ensure a smoother experience when offices resume operations. Staying informed and utilizing online resources can save time and prevent identity theft. For more information, visit dds.georgia.gov.