HARRISBURG, PA – The Pennsylvania Department of Transportation (PennDOT) announced today that several driver licensing services will be unavailable on Saturday, March 18, due to Verizon network maintenance. The maintenance, which affects all states nationwide, impacts the operations of the National Highway Transportation Safety Agency's (NHTSA) Problem Driver Pointer System (PDPS) and will conclude at 12:00 PM, with services resuming at 12:01 PM.
The Verizon telecommunication services are provided to PennDOT by the American Association of Motor Vehicle Administrators (AAMVA), a nonprofit organization serving as an information clearinghouse for motor vehicle administration, law enforcement, and highway safety.
During the maintenance, PennDOT will be unable to access the PDPS, as required by law, for issuing driver license products or performing many driver license-related transactions.
The following transactions will be unavailable at PennDOT Driver License Centers and PennDOT's Riverfront Office Center in Harrisburg from opening to approximately 12:01 PM on March 18:
- Initial issuance, renewals, and duplicate commercial and non-commercial driver license transactions.
- Initial issuance of a driver license for out-of-state transfers.
- Initial learner permit or duplicate learner permit and commercial learner permit transactions.
- Any other transaction resulting in the issuance of a driver license product.
Road testing will continue as scheduled, but PennDOT will be unable to issue a driver's license immediately upon completion. Arrangements will be made for those who successfully complete their skills testing.
Services through PennDOT's third-party authorized online agents will also be affected. REAL ID renewals or duplicates and non-REAL ID non-commercial driver's license duplicates will be unavailable on Saturday from 12:01 AM to 12:01 PM.
The Department of Homeland Security informed PennDOT that the Systematic Alien Verification for Entitlements (SAVE) system might experience intermittent outages on March 18, affecting driver license operations for non-U.S. citizens.