The DMV can be a frustrating place for even the calmest civilian. But, especially at the DMV, getting mad won’t get you what you want. You can scream at the persons ahead of you or at the clerk, but you’ll only be making enemies for yourself. Most likely, your hostility will be rewarded with more hostility. Next time you’re making a trip to the DMV, try these five different approaches that can help you stay courteous and kind to those around you, even if you start to get frustrated.