What's this mean for local DMV offices
•The DMV partnership with Keep America Moving is designed to reduce wait times for Delaware residents and drivers who may not be able to make it to their local DMV office. Each DMV location will have contact information for a customer service representative available for people who need help applying for a license or adding or removing a vehicle from the state's database.
•In addition, the DMV offers convenient features such as instant registration, which allows people to get a license plate for their vehicle without waiting in line at a DMV office. Instead, they may be able to register their vehicle and print the registration certificate immediately after submitting their application online.
•The Delaware DMV Services are designed to speed up getting a driver's license or registering a vehicle. By partnering with Keep America Moving, the DMV can offer instant registration and other services. The services are provided by automated telephone call centers and a help desk staffed 24 hours a day.
The Delaware DMV Services for residents will provide drivers with many new features, convenience, and improved services. The DMV partnership with Keep America Moving is an example of how technology can be used to make government services more efficient and effective.
By putting technology such as web-based licensing and registration or even mobile access to services in the hands of service users, governments can reduce the administrative burden placed on their services by providing people with easy access to essential public policy information, applications, benefits, and services from their mobile devices.