Montana
The Montana Department of Justice (DOJ), Motor Vehicle Division (MVD) oversees the functions of:
- Montana Driver's licenses
- Montana ID Cards
- Montana Permits
- Montana License Plates
- Montana Titles
- Montana Vehicle Identification Number (VIN) Inspections
- Montana Vehicle Registrations
Recent MVD Reviews
Unable to make an appointment for my drivers license renewal either online or by phone. No answer on phone from Helena DMV. Why don’t you offer a call back option?
I rate your customer service as a ZERO!
I rate your customer service as a ZERO!
Closed early not at 430
This is the friendliest, most efficient license office I have ever been to. My mother had a 9:30 am appointment and due to the weather we were late. I was afraid they would not take her from past experience with other offices and was pleasantly surprised to be warmly greeted by the staff. This despite having no heat in the office with below zero temperature outside. Thank you and keep doing what you are doing - your office should be the model for all others.
They were an hour behind due to staffing issues, which is understandable. The low rating is a result of a female staff member telling a coworker “I have to take one more freaking customer first..” (probably before lunch). I understand her pov but ALL the “freaking customers “ heard that. She should choose her words more carefully when dealing with the public. I attempted to address this privately with the manager, Bridgett, who could not take a moment to speak with me when I asked to do so.
The staff was very helpful for me. I waited for 60 minutes in that location and was little delayed. I could easily find the location and reached the place. In that place Covid procedures was very good like must wearing mask, Social distancing, Use sanitizer. The important tips to others must search the location correctly and reached the place correct time. There was lots of information i gained from that location. In there i gave many information about me. The officer got the information from me and processed to the next level. It was very good service form the agency
Related Articles
Montana Motor Vehicle Division Unveiled a Cutting-Edge System to Schedule Appointments Online
Designing a System That Can Help Customers to Manage Appointments During the past month, the Montana Motor Vehicle Division unveiled a cutting-edge system that will allow customers to schedule online appointments. The drivers can easily evaluate a schedule that shows the available appointments, and...