Minnesota
The Minnesota Department of Public Safety (DPS), Driver and Vehicle Services (DVS) oversees the functions of:
- Minnesota Driver's licenses
- Minnesota ID Cards
- Minnesota License Plates
- Minnesota Permits
- Minnesota Titles
- Minnesota Vehicle Registrations
Recent DVS Reviews
Would never go here again for a road test. The examiner has no personality and was extremely rude. The minute we walked into the exam station and saw him, we knew my teenager had no chance of passing the road test. He was in a bad mood, He never greeted us, asked us for any info, etc. We had to do all the talking and he acted like we were inconveniencing him. He maybe uttered two words. Otherwise, we we suppose to figure out what he wanted. Not sure if is a requirement, to be a non-communicator, rude and disrespectful to the customers. A road test examiner should be a people person and greet people. Teenagers are already nervous and scared to do anything wrong, Does not help when you have an extremely one who is mad at the world or something. He was definitely not a people person. Why do they always hire people with no personality or people skills. Unfortunately, with all the examine stations in Minnesota, it is hard to find one that has appointments available and friendly examiners. We drove for 2 hours to be treated like crap. If you can avoid going to Preston, Minnesota, for a road test, I would avoid. Too bad this examiner represents the city of Preston. Not impress at all.
Why cant I give this place 0 stars? Called to speak with a representative at 0900. Waited for 35 minutes on the phone and then they picked up and disconnected the phone call. That is ridiculous! I don't believe it to be that busy nor should the call just "end" after hearing it click as if someone picked it up and slapped it back down in place. No wonder this location has such horrible ratings. It rings true, but not their phone lines apparently.
Why cant I give this place 0 stars? Called to speak with a representative at 0900. Waited for 35 minutes on the phone and then they picked up and disconnected the phone call. That is ridiculous! I don't believe it to be that busy nor should the call just "end" after hearing it click as if someone picked it up and slapped it back down in place. No wonder this location has such horrible ratings. It rings true, but not their phone lines apparently.
Fast. Knowledgeable service. Friendly
No one answers phones, but I get texts saying I have an appt to renew my MNDL, but your website says I have no appt. It's 2024 folks, time to move into this century and update your communications!!! Frustrating.
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